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Caltech Library Resources for the Linde Institute: Business Management
Homepage of the American Management Association, a global nonprofit association that provides a full range of management development and educational services.
Examine the critical role that business plays in society, and learn about the exciting new models of business that are changing the way that companies create value.
This course will teach you how to analyze and improve business processes, be it in services or in manufacturing. You will learn how to improve productivity, how to provide more choice to customers, how to reduce response times, and how to improve quality.